FREE DELIVERY

All products are included in free delivery however GardenZoo has the right to add additional charges (to maximum of $100) when shipping to remote areas. When shipping to remote areas, you will be contacted prior to delivery to confirm shipping charges if necessary. GardenZoo reserve the right to change or withdraw free delivery at any time.

AUTHORITY TO LEAVE

If you want to have your order left at your address even if you are not home you can select the Authority To Leave option during check out. If you select this option;

  • You are accepting responsibility for delivery for the item once it leaves the GardenZoo store
  • GardenZoo assumes a delivery has been made if the courier reports that the item has been delivered
  • Non-delivery claims by customers will not be accepted if the courier firm confirms delivery has been made
  • If AUTHORITY TO LEAVE is not checked and the goods are not accepted on first attempt to deliver, GardenZoo reserves the right to recover any re-delivery fees.

DELIVERY LOCATIONS

GardenZoo can deliver anywhere in Australia. International delivery is available to New Zealand but delivery charges need to be quoted. Please contact if this is the case. We are also unable to deliver to PO boxes or parcel lockers.